Get in Touch

Ready to transform your logistics? Our global team is here to help

Multiple Ways to Connect

Choose the most convenient way to reach our logistics experts

📞

Phone Support

Speak directly with our logistics specialists

Global Hotline:
+86-21-1234-5678
24/7 Emergency Support
💬

Live Chat

Instant messaging with our support team

Available:
Mon-Fri: 8AM-8PM
Weekends: 9AM-6PM
📧

Email Support

Detailed inquiries and documentation

General:
hello@hola-logistics.com
Response within 2 hours
📱

WhatsApp Business

Quick questions and updates

Business Hours:
+86-138-1234-5678
File sharing available

Send Us a Message

Get a personalized quote or ask about our services

Global Office Network

Visit us at any of our strategic locations worldwide

Shenzhen Main Office

Headquarters & Operations Center

Address:
HOLA International Sourcing Logistics Co., Ltd.
Rm. 17i, International Commercial Building, Nanhu Rd.
Shenzhen, China
Contact:
Tel: +86-13480990305 (WeChat, WhatsApp)
Email: info@holaintl.com
Hours: Mon-Fri 8:00 AM - 6:00 PM (CST)

Shanghai Branch

East China Operations

Address:
Shanghai, China
Service Ports: Shanghai, Ningbo
Contact:
Tel: +86-13480990305
Email: info@holaintl.com
Hours: Mon-Fri 8:00 AM - 6:00 PM (CST)

Frequently Asked Questions

Quick answers to common questions about our services

How quickly can you provide a quote?

We typically provide quotes within 2-4 hours for standard shipments and 24 hours for complex projects. For urgent requests, we offer express quoting within 1 hour.

Pro Tip: Include cargo dimensions, weight, and special requirements for faster, more accurate quotes.

What documents do I need for customs clearance?

Required documents vary by country and cargo type, but typically include commercial invoice, packing list, bill of lading, and certificates of origin. Our team will guide you through the specific requirements.

Pro Tip: We offer document preparation services to ensure compliance and avoid delays.

Do you provide insurance coverage?

Yes, we offer comprehensive cargo insurance covering loss, damage, and delay. Coverage can be customized based on cargo value and specific risks. We also work with leading insurance providers for additional protection.

Pro Tip: Insurance costs typically range from 0.1% to 0.5% of cargo value depending on risk factors.

Can you handle dangerous goods shipments?

Yes, we are certified to handle dangerous goods (DG) shipments including Class 1-9 materials. Our team includes DG specialists who ensure compliance with international regulations and safe transportation.

Pro Tip: DG shipments require advance notice and proper documentation. Contact us at least 72 hours before shipping.

Our Response Time Guarantee

We're committed to providing exceptional customer service with guaranteed response times for all inquiries.

⚡
Urgent Requests
1 hour response
📧
Email Inquiries
2 hours response
📋
Quote Requests
4 hours response

* Response times are based on business hours in the respective time zones. Emergency support is available 24/7.

Ready to Get Started?

Join thousands of satisfied clients who trust Hola Logistics for their global logistics needs

Explore Services View Routes